Our loved Diablo III community manager Nevalistis has announced that she is leaving Blizzard Entertainment.
Like clockwork, Blizzard Careers posted a job opening for a Diablo IV Community Manager.
Manager, Community Development, Diablo Franchise
Blizzard is seeking a well-itemized Manager of Community Development to lead our community efforts on the Diablo franchise. This is someone who has a deep understanding of what is required to grow, engage, and build player communities on a global scale, and is passionate about developing a team of player-centric community professionals required to meet the needs of the product and community. They are end-game content and channel strategists, comfortable collaborating with influencer networks, and have all the requisite mats to craft strategic community plans and programs. Most importantly they have a deep appreciation for the importance of player trust, and always puts the player at the center of their thinking.
Leadership. Lead a team of talented community professionals with clarity and empathy, providing vision, being receptive to their needs, and always raising their paragon level.
Strategic Planning. Own and drive the short and long-term community strategy for the Diablo franchise, translating strategy into plans of action, and setting clear goals and objectives for the team.
Global Program Management. Develop and manage best-in-class global community and influencer programs, delivering against near-term product goals, while achieving long-term community objectives.
Content and Channel Development. Remain at the forefront of rapidly changing community ecosystems, defining what good looks like for the team and franchise, and ensuring continued product relevance.
Collaboration. Collaborate with cross-functional publishing teams, development stakeholders, and external partners, and align them around key community goals and initiatives.
Knowledge. Add to the ever-expanding Tomb of Community Knowledge to learn and grow, understand what is working and what is not, and continuously improve the team.
A minimum 3+ years’ experience leading and managing community teams on major consumer brands and/or entertainment franchises
Experience working on mobile games, and managing and growing mobile gaming communities
Demonstrated track record managing major community programs at scale, including new channel growth, developer communications, influencer activations, and content creator initiatives
Master of communication channels and the nuances between the strategy, content, and audience for each
Pro-active planner comfortable working across multiple complex and highly matrixed workstreams
Always keeps it hundo p
Advanced degrees in communication, marketing, or related field
Project management training and experience
Proficiency with Confluence, JIRA, Sharepoint, Sprinklr, Wrike
A passionate gamer possessing ample experience with Blizzard games
Existing strong personal network within Blizzard’s communities
Required Application Materials
Cover Letter which should include:
Why you are interested in working at Blizzard
What games you are currently playing
Examples of written work and/or past community programs they are proud of
**Only submittals with the above three materials will be considered.
Apply for this job here.
[table id=86 /]