Blizzard Wants Diablo Community Manager (Global Publishing)
Blizzard Entertainment is looking for a Community Manager, Global Publishing to grow the Diablo community. With Diablo III now mantained by the Classic Games team, and Nevalistis focused on Diablo IV and probably Diablo Immortal, someone is needed to carry the torch for future Seasons, social media and blog content on that front.
You can apply here for the job.
Diablo Community Manager (Global Publishing)
Blizzard is looking for a seasoned, player-centric community professional to develop and grow the Diablo community. The ideal candidate has a deep and intrinsic understanding of how communications, content, social media, dank memes, influencer relationships intersect with each other, and is adept at crafting community plans that cohesively bring all these elements together. They are a tireless advocate for the voice of the player, constantly seeking to build bridges, trust, and foster constructive dialogue with the community.
Responsibilities
Contribute to content strategy and player-facing communications, including active engagement on community channels and reactive messaging
Create compelling product communications such as blogs, patch notes, social copy
Develop and execute key community initiatives including contests, live events, content partnerships, and influencer/streamer programs
Manage content calendars and milestones, delivering content to cross-functional and regional teams
Drive content creator strategy, identifying potential new creators while supporting and building long-term relationships with existing partners
Establishing player feedback loops with players and dev teams, providing meaningful reporting on community sentiment, concerns and suggestions
Analyze and report on content and program performance data to drive continuous improvement, optimization and innovation
Requirements
A minimum of 5 years’ experience building communities, collaborating with partners, managing talent, and supporting live events in a related field or on major consumer brands
Experience working on mobile games, and managing and growing mobile gaming communities
History of exemplary product and brand communications and copywriting
In-depth knowledge of current community and content distribution channels, and the role they play in community and publishing strategy
Highly organized, proactive self-starter, with demonstrated ability to plan and self-manage concurrent content pipelines and programs
Ability to think on your feet, multi-task like a champ, and think both strategically and creatively
Experience working with 3rd party gaming communities and content creators
Knows how to correctly use “hundo p” unironically
Pluses
Advanced degrees in communication, marketing, or related field
Project management training and experience
Proficiency with Confluence, JIRA, Sharepoint, Sprinklr, Wrike
A passionate gamer possessing ample experience with Blizzard games
Existing strong personal network within Blizzard’s communities
Video publishing and/or graphic design experience
Required Application Materials
Resume
Cover Letter which should include:
Why you are interested in working at Blizzard
What games you are currently playing
Examples of written work and/or past community programs they are proud of
Only submittals with the above three materials will be considered.
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